FAQ
What materials are used in SAVIN Milano jewellery?
At SAVIN Milano, we use only the finest materials, as 18k rose and white gold, platinum and natural stones, to ensure that each piece is both luxurious and durable. Our craftsmanship combines modern design with traditional Italian artistry, creating timeless pieces of the highest quality.
Is there a warranty on SAVIN Milano jewellery?
Yes, each piece comes with a lifetime guarantee. This assurance covers any manufacturing defects, ensuring that your jewellery retains its impeccable quality for years to come. The lifetime guarantee applies as long as the certificate of authenticity and original packaging are maintained.
How long does delivery take?
For standard orders, delivery typically takes 2-3 working days from the moment we receive payment. For "made to order" items, please allow 10 working days for production and delivery.
How will my jewellery be packaged?
Your jewellery will arrive in our signature packaging, which includes the certificate of authenticity and a stylish box, perfect for gifts or safekeeping.
How do I care for my SAVIN Milano jewellery?
To preserve the brilliance of your jewellery, we recommend regular care with a soft cloth and storing each piece in its original packaging when not in use. We also provide lifetime maintenance, contingent upon the retention of the original certificate of authenticity and packaging.
What is your returns policy?
We accept returns within 14 days of delivery, provided the jewellery is unworn, in pristine condition, and accompanied by its original packaging. For further details, please consult our Returns Policy.
Can I include a personalized message with my order?
While we currently do not offer personalized messages, each order is accompanied by an elegant envelope containing the certificate of authenticity. Additionally, we provide a blank card for you to include a personal note should the item be a gift.
Where does SAVIN Milano ship to?
We currently ship only within Europe, with free shipping on all orders.